Harry Brown ⢠2025-07-25
You Are the CPO of Your Content
In any successful tech company, the Chief Product Officer (CPO) plays a pivotal role: owning the product strategy, listening to customers, and driving growth through constant iteration.
Content creators? You're no different. Your content is your product. Your audience is your customer. And your job? To build something they actually want.
In this blog we break down the key responsibilities of a CPO and how they apply to creators growing an audience, influence, or brand.
What a CPO does: Sets the long-term direction for the product: Not just what is built, but why it exists. This includes defining the productās positioning in the market, the customer journey, and the big-picture vision that aligns internal teams around growth.
What creators should do:
You need to think beyond just topics and start defining your positioning in the attention economy. Your content isnāt just about delivering value itās about owning a distinct place in the mind of your audience.
ā Define your category and clarify your transformation promise. Your audience isnāt following you for you,Ā they follow you because they want to gain something through you. What are you helping them transform into? ā Map your audienceās journey. What are their pain points at the top, middle, and bottom of your funnel? How does your content guide them from passive consumer ā engaged follower ā vocal advocate? ā Choose your content pillars and narrative arc. A strategy isn't just "3 topics I post about." What is the ongoing story you're telling? A CPO doesn't ship random features, they build towards a coherent roadmap. Same goes for your content.
Pro tip: Look at creators like Alex Hormozi or Alice de Courcy, their content isnāt scattered. It follows a clearly defined thesis and transformation narrative. Thatās why their audience sticks and scales.
What a CPO does:Ā
A product that doesn't listen to users will fail. The best CPOs are obsessed with feedback, surveys, usage data, interviews,Ā to inform what to build next.
What creators should do:
Engagement is one signal, but itās shallow. If your post gets 1.1% engagement, what about the other 98.9%? DM them. Ask questions. Run polls. Invite comments. Your DMs and replies are your user interviews.
Bonus: DMs don't just give you insight ā they also signal to the algorithm that you're connected, meaning youāll show up in their feed more often.
What a CPO does: No CPO assumes theyāre right, they prove it. Great product teams ship MVPs (Minimum Viable Products), A/B test features, observe user behaviour, gather quantitative and qualitative data, and rapidly iterate. They know that velocity creates momentum.
What creators should do:
If youāre not running small-scale experiments with your content, youāre just broadcasting. Every post is a data point. Every scroll-past is a signal. Every reply is a user insight. Treat your content calendar like a testing lab, not a gallery wall.
Hereās how high-level creators put this into practice:
š§Ŗ Run structured experiments
What a CPO does:
Growth doesnāt happen by magic. A great CPO is responsible for acquiring new users and making sure they stick around. That means building acquisition loops (referrals, virality, partnerships), activation triggers, and retention systems (email flows, in-product nudges, push notifications, and more). Engagement isnāt a vanity metric,Ā itās proof the product is solving a real problem and delivering value.
What creators should do:
Posting alone is not a growth strategy. Growth is a separate job. If your content is the product, then distribution is your go-to-market strategy. You need to think like a growth PM: build systems to bring people in, keep them engaged, and turn them into advocates.
Hereās how you should approach it:
š„ Re-engage your silent followers: Engage with inactive mutualsā content first. LinkedIn rewards this, theyāre more likely to see your next post.
š Create deliberate engagement systems: DM people who reacted to your posts. Start a conversation, not a pitch. LinkedIn's algorithm notices when DM activity overlaps with feed activity. Use polls to seed your next post. Polls = audience R&D. Follow up with a post analysing the results and tag commenters.
š” Example: Katelyn Bourgoin regularly runs audience research-style polls on LinkedIn, then publishes breakdowns of results as carousel posts or story-style content. High engagement, high relevance.
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